Terms & Conditions
1. Introduction
Welcome to Lux, Boutique photo printing. By accessing or using our services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our services.
2. Definitions
"We," "us," "our" refers to Lux - Boutique photo printing.
"You," "your" refers to the customer or user of our services.
"Services" refers to all products and services offered by Lux - Boutique photo printing .
3. Orders
Order Acceptance: All orders are subject to acceptance by Lux - Boutique photo printing. We reserve the right to refuse any order at our discretion.
Order Confirmation: Once an order is placed, you will receive an email confirmation. Please review it carefully and notify us immediately of any discrepancies.
Order Changes and Cancellations: Changes or cancellations to orders must be made as soon as possible. Orders may not be eligible for changes or cancellations once production has begun.
4. Pricing and Payment
Pricing: All prices are listed in New Zealand Dollars (NZD) and are subject to change without notice. Prices include GST unless otherwise stated.
Payment: Payment is required at the time of order placement. We accept major credit cards, bank transfers, and other payment methods as specified on our website.
Invoices:Invoices will be issued electronically via email.
5. Shipping and Delivery
Shipping: Please refer to our [Shipping Policy](#) for detailed information on shipping methods, costs, and delivery times.
Delivery Times: We strive to deliver orders within the estimated timeframes, but we are not liable for delays caused by external factors beyond our control.
6. Returns and Refunds
Returns: Printed items are not eligible for returns unless they are defective or incorrect. Please refer to our [Return Policy](#) for more details.
Refunds: Refunds will be processed using the original payment method within 14 business days of approval.
7. Intellectual Property
Ownership: All designs, logos, and trademarks on our website are the property of Lux, Boutique photo printing or our licensors. Unauthorized use is prohibited.
Use of Designs: By submitting designs or artwork to us, you grant us a non-exclusive, royalty-free license to use, reproduce, and modify the designs for the purpose of fulfilling your order.
8. Customer Responsibilities
Accuracy of Information: You are responsible for ensuring that all information provided to us is accurate and complete. We are not liable for any errors resulting from incorrect information provided by you.
Artwork and Designs: You must own the rights to any artwork or designs submitted to us. We are not liable for any copyright infringement or legal issues arising from the use of submitted designs.
9. Limitation of Liability
Exclusions: To the fullest extent permitted by law, Lux, Boutique photo printing shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services.
Maximum Liability: Our total liability to you for any claim arising out of or in connection with our services shall not exceed the total amount paid by you for the relevant order.
10. Governing Law
These terms and conditions are governed by the laws of New Zealand. Any disputes arising from the use of our services shall be subject to the exclusive jurisdiction of the courts of New Zealand.
11. Changes to Terms
We reserve the right to update or modify these terms and conditions at any time without prior notice. Any changes will be effective immediately upon posting on our website.
12. Contact Information
For any questions or concerns regarding these terms and conditions, please contact us at
info@luxphotoprints.co.nz
